Privacy policy

Thank you for shopping with Apparel Pattern Making. We appreciate the importance of protecting your privacy when you visit www.apparelpatternmaking.com (the “Site”, “Apparel Pattern Making”, or “we”). This Privacy Policy describes how we collect, use, and disclose your Personal Information when you visit, interact with, or make a purchase from the Site. By visiting the Site, and by providing information to us, you agree to accept the practices described in this Privacy Policy.

To be clear, we DO NOT sell your personal information to third parties. Personal customer information is only ever shared with trusted service providers for the limited purposes of fulfilling your orders, completing credit card and payment transactions, providing customer service, delivering a personalized shopping experience, and offering certain products and services.

COLLECTION OF PERSONAL INFORMATION

When you visit the Site, certain information may be collected about your device, your interaction with the Site, or to process your purchases. We may also collect additional information if you contact us for customer support or voluntarily provide it, for example, to provide customer reviews or enroll in services such as back-in-stock notifications. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See below for more information about what Personal Information we collect and why.

Examples of Personal Information Collected

  •  Device information such as version of web browser, IP address, time zone, cookie information, what Apparel Pattern Making sites or products you view, search terms, and how you interact with the Site. This information helps to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
  •  Order Information such as name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. This information is used to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
  •  Customer Support Information such as name, email, and any information provided by you during customer support interactions. These interactions include: customer inquiries through our contact page, email, or phone; the use of customer accounts on the Site; signup and participation in our email marketing service; signup to be notified when products come back in stock; leaving customer reviews; and other similar support services we may provide.

SHARING OF INFORMATION

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you.

Examples of Information Sharing

SMS MARKETING

We value your privacy and the information you consent to share in relation to our SMS marketing service. We use this information to send you text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us. Opt-in data and consent for text messaging will not be shared with any third parties except for messaging partners (such as Klaviyo), for the purpose of enabling and operating our text messaging program.

Our website uses cookies to keep track of items you put into your shopping cart, including when you have abandoned your checkout. This information is used to determine when to send cart reminder messages via SMS.

COOKIES

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use cookies for functional, performance, advertising, and social media or content purposes. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

You can control and manage cookies in various ways. Most browsers automatically accept cookies, but you can choose whether to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

PERSONAL INFORMATION FROM CUSTOMERS OUTSIDE THE USA

We operate our Site and services in the USA. For customers outside of the USA, please note that personal information you provide will be transferred outside of Europe for storage and processing, including to Canada and the United States. By using our Site, you consent to the transfer, processing, and storage of your personal information outside of Europe, including in the USA and Canada.

Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below. For more information on how data transfers comply with the GDPR, see

WordPress GDPR: https://wordpress.com/support/your-site-and-the-gdpr/

MINORS

We do not intentionally collect Personal Information from children under the age of 13. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.

UPDATES TO THE PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our services, practices, or for other operational, legal, or regulatory reasons.

CONTACT US

For questions about our privacy practices, please contact us by e-mail at info@apparelpatternma

king.com or by mail or telephone using the details provided below:

P.O. Box
Oregon City, OR 97045
United States
+1 (503) 528-6093

Last updated: September 25, 2023